Terms and Conditions

Welcome to www.Ganna.lk, the online purchasing gateway for Ganna.lk (Sri Lanka). The
Ganna.lk provides services to its valued customers subject to the following conditions. Please
read and accept the under mentioned conditions and guidelines carefully before you use the
services of the website.

Product information at Ganna.lk web site

The Ganna.lk attempts to be as accurate as possible of information displayed in the site.
However, Ganna.lk does not guarantee that product descriptions or other contents of this site are
100% accurate, complete, reliable or completely free of errors. If a product offered by Ganna.lk
is not as described on its website, a customer’s sole remedy is to return it in unused condition
within two days of delivery. If there is any external damage to the package, you should check it
when the item is handed over. Any item will not be accepted due to any external damages to the
item with package damages or dents and only for internal technical in built fault.

In case, the received item has been defective, we should immediately be informed within 24Hrs
in order to arrange replacement with a brand new unit.

Regarding the items sold through Ganna.lk, the price of an item can not be confirmed until
customer orders the item. Even though every effort is made some items can be mispriced at a
negligible probability. If the new price is higher than the mentioned price, we will not cancel or
deliver the item without your confirmation about the new price, and all cancellation of items will
be informed.

Even if delivery of the selected item is cancelled, Ganna.lk will not transfer your money back
and you can buy any other available product upto the value of the previous item.

Any item damaged during delivery, and we do not have stocks from the same item/model to
arrange a replacement, the particular amount will be refunded.

All refunds will be processed within 4-5 working days. Processing refunds back to your credit
card/ bank account may require additional time depending on the bank due to its own operational
time for which Ganna.lk will not be responsible.

Using Ganna.lk accounts

It’s a responsibility of users of this site to keep their passwords and other account information
about Ganna.lk, and the computer used to log on confidentially. You are solely responsible for
all the activities done via your Ganna.lk account or the password.

Who can buy through Ganna.lk?

  1. The Ganna.lk can be used by anyone with a valid credit card with the payment limit
    sufficient enough to buy the appropriate item and to buy any product available in the site.
  2. Overseas Customer without credit card facilities can select any item through
    www.Ganna.lk and raise an online purchase order. Upon placing the Purchase Order, payment can made through Sampath Bank e-exchange to Jayasekara Enterprises account
    within 48 hours.

Delivery of any item/items is limited within Sri Lanka and within accessible areas of Sri Lanka
only. Overseas deliverable items will be specifically mentioned at the point of sale. Those who
are under 18 years are only allowed to buy through parents or guardians. The Ganna.lk holds the
rights to reject the service, terminate user accounts, remove or edit contents or cancel orders at
any time without notification.

Information gathered by Ganna.lk and the policy

All the information entered in to Ganna.lk in any way by the site visitors will be collected and
stored. If certain visitors decide not to provide certain information they will not be able to
acquire valuable advantages and features of this website. We use this vital information for quick
and fruitful responses to your requests and communicating with you. Information about our
customers is important to us. We will treat it with utmost confidentiality and will not divulge it to
others. We use customer information only as described below and with subsidiaries of Ganna.lk


The content of the ganna.lk site is a property of Jayasekara Enterprises (Sri Lanka) and is
protected under international copyright laws. The trade mark of www.ganna.lk is a registered
trade mark and the sole rights of changing, modifying or using this trade mark is with Jayasekara
Enterprises (Sri Lanka). Anyone other than Jayasekara Enterprises who involves in changing,
modifying or using this trade mark without written authorization of Jayasekara Enterprises (Sri
Lanka) will be violating international copy rights laws.

Communication between you and Ganna.lk

When you visit the Ganna.lk site or communicating with Ganna.lk via e-mails, you are
considered as communicating with Ganna.lk. This permits Ganna.lk to send e-mails and
communicate with you and you are deemed to agree to all terms and conditions, notices and
other means of communications that we provide to you electronically, satisfying all legal


Jayasekara Enterprises
No 30 Hakmana Road
Sri Lanka

Tel : +94 0716 522522
Web :www.Ganna.lk
Email : [email protected]